Frequently Asked Questions

How do I activate my Visa® Prepaid Card?
You must activate your card before the first use. To active the card please follow these simple steps: Visit www.svcards.com Enter th...
Mon, Aug 29, 2016 at 1:08 PM
What do I do if my Visa® Prepaid Card is lost or stolen?
During the hours of 9:00 am and 5:00 pm CST, please call 1-888-908-3483. For after hours support, please call 1-800-798-4104. Please select the option for...
Mon, Aug 29, 2016 at 11:28 AM
How can I access my prepaid card account information?
There are many ways to check your account balance: Go to www.svcards.com and enter the first 10 digits of your card. Click on the card balance button. You...
Mon, Aug 29, 2016 at 11:29 AM
What if I try to purchase an item using my prepaid card but do not have enough dollars on the card?
The sale will be denied. To avoid this, please be sure to check your account balance prior to using your card. Please be aware of the standard prepaid car...
Mon, Aug 29, 2016 at 11:29 AM
Can I spend more than my balance?
If you decide to spend more than your balance most participating retail, travel, and entertainment providers will accept additional forms of payment.
Mon, Aug 29, 2016 at 11:30 AM
Can I charge items to my prepaid card?
No, however, you can use your card like any other prepaid card. When the money is gone, subsequent transactions will be denied.
Mon, Aug 29, 2016 at 11:30 AM
Can I use my Visa® Prepaid everywhere?
Yes, your Visa® Prepaid card is accepted everywhere where Visa is accepted with the only exception of the following countries Albania (AL...
Wed, Nov 16, 2016 at 12:32 PM